Booking Support

Terms and Conditions

Terms and Conditions (“Terms”)

Last updated: (March 2018)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using website. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Customer privacy shall take all reasonable steps to protect the personal information of its users. For the purpose of this clause, ‘personal information’ shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: E-mail opt-out: If at any time you wish to have your information removed from our subscriber databases, please contact us. You will also be able to unsubscribe at any time by clicking on the unsubscribe link at the bottom of our various email communications; this will automatically remove you from our subscription database. Guest reviews: As a user of you have the option of submitting voluntary reviews of establishments you have stayed at. By submitting this content you grant the right to display the review and your full name and country of origin on the website, as well as the right to forward this information to the relevant establishment.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Accuracy of information undertakes to take reasonable care to ensure that the information provided by accommodation establishments on this website is accurate and up to date. The accommodation establishments listed on this website legally commit to providing us with accurate and up to date information. While every effort is made to ensure that all information on the site is updated and correct, cannot be liable for any loss, breach or damage which may be caused, directly or indirectly through the use of this website.

Advertised rates

All rates published on this website are subject to change without notice. Furthermore, rates displayed on this website, other than formal quotations, serve as guidelines only. Only formal establishment quotations derived from the booking enquiry process constitute legal offers.


If you wish to book any accommodation or service made available through (“Booking”), you may be asked to supply certain information relevant to your Booking including, without limitation, your contact details, ID, proof of payment.

Booking Terms is a third-party booking agency and take bookings on behalf of establishments.

To confirm a reservation, 50% of the quoted total is required as deposit payment directly to The balance of the quote is payable directly to the establishment.

We do not accept liability for guest injuries, booking cancellations, damage deposits, date changes, or additional payments requested by establishments. Any disputes with regards to booking cancellations, and/or additional charges from the establishment is to be taken up directly with the establishment.

Payment options accepted at this time does not take any booking directly. All payments are made directly to the establishments at this time. In future the option of both credit card and manual EFT booking payments will be added to the site.

Intellectual copyright

This website, and all text, images, trademarks, trade names, logos and other content contained herein, are the proprietary property of These may not be reproduced or appropriated in any manner whatsoever without prior written permission.

Country of domicile

This website is governed by the laws of South Africa and chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 62 Sea Mist Close, Coral Grove, 47 Grand national Boulevard, Royal Ascot, Milnerton, Cape Town, 7441

Variation may, in its sole discretion, change these Terms of Use or any part thereof at any time without notice. Contact details If you have any questions about these Terms, please contact us.